Agreement to Actionable Feedback Policy
At Juice Reel, we believe our readers and users are an essential part of our mission: delivering accurate, insightful sports-analytics and betting content. Your feedback helps us refine our articles, tools, and features so that we stay relevant, trustworthy, and user-focused.
How to Submit Feedback
We invite you to contact us if you spot a factual error, outdated data, unclear statement, or simply have suggestions for improvement. You can reach us by:
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sending an email to support@juicereel.com
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using the “Contact” form on our website
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or via our social-media channels (please include a link/reference to the relevant article, tool or page).
Our Review & Response Process
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Review: When we receive your feedback, our editorial or data-science team will assess it and determine the relevant action (content update, data correction, or tool adjustment).
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Evaluation: We categorize the feedback based on its nature:
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Content/Analysis – handled by the editorial team
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Technical/Tool issue – passed on to our product team
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Other (e.g., website navigation, user-experience) – directed to the operations or UX team
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Action & Response: We aim to respond to your submission within 3 business days, acknowledging receipt and outlining next steps. If we implement a change, we will note it in the article or tool (see “Changes & Transparency” below).
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Follow-Up: For substantive changes or corrections, we may reach back to you for confirmation or update you once the update is live.
Changes & Transparency
When feedback leads to a change—such as updating statistics, revising text, or improving a tool—we will mark the page with:
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a “Correction Notice” or “Update Notice” section at the end, summarizing what changed and when
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and if relevant, include a “Last updated” date at the top of the page.
This transparency helps maintain trust and demonstrates our commitment to accuracy and accountability.
Continuous Improvement
Your input drives our growth. We track feedback trends internally to identify recurring themes, improve our editorial processes, refine our tools, and enhance user experiences. By participating, you help shape the evolution of Juice Reel.
Thank You
We appreciate you taking the time to provide feedback. Your engagement helps us uphold high standards and continue delivering valuable, trustworthy content and analytics to the sports betting community.